Privacy Policy

1. Introduction

Xcube IT Solutions ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone, address)
• Company/organization details
• Project requirements and specifications
• Payment information (processed securely through payment gateways)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website or search terms

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

3. How We Use Your Information

4. Data Sharing and Disclosure

4.1 Service Providers

We may share information with third-party service providers who assist us in:

• Payment processing
• Email marketing
• Website analytics
• Project management tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Security Measures Include:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

Retention Periods:

• Client information: 7 years after project completion for tax and legal purposes
• Marketing contacts: Until consent is withdrawn
• Website analytics: 26 months

7. Your Data Protection Rights

7.1 Rights Under GDPR (If Applicable)

• Right to access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request restriction of data processing
• Right to data portability: Request transfer of your data to another organization
• Right to object: Object to our processing of your personal data

7.2 How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@xcubeitsols.com. We will respond within 30 days.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country. We ensure appropriate safeguards are in place for such transfers.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@xcubeitsols.com
• Phone: +91 9489335635
• Address: 48/1, Anna Nedum Pathai MMDA Colony, Choolaimedu, Chennai, Tamil Nadu 600094
• Data Protection Officer: dpo@xcubeitsols.com